AARP Rewards

Can't delete a post aye?

 This is happening with any device I use or browser I use. Why have you locked me out?

  AARP fails every day to credit points for CODEWORD.  Points get applied for all other games/videos/quizzes, etc., but not this one.  I'm tired of "chat" people who can't seem to get the problem solved.

For the Instant Win for Papa John (02/26/2025 - 03/04/2025) using the the 'free method' of entry by clinking on the Official Rules - I am getting: Update: 2-28 the issue has been fixed; the 'free method' of entering - link works now.   ( get your green pepperoncini pepper )       Not FoundThe requested URL was not found on this server.------------------------------------------------------------------------------AARP IT staff would you look into this.    🤔 Anybody else experiencing this too???  😎  Thanks to all for posting verifications. ✔️

I tried to do an instant reward even though I still have a red banner covering up my total points. On the instant rewards, I get the “Oops!  An error occurred. Please refresh your browser to get back on track.” So, it a red banner that says for me to click and refresh (which does nothing) and an Oops!Am I having a lot of fun on AARP Rewards.  NO!

  Daily deals for this week?

Under "Official Rules" shows $25 Amazon Instant Win Game running from 03/01 through 04/01.I can not find where to play it under redemptions.Only 6 Instant Win games currently showing,

Kudos to AARP personnel responsible for the system.  No spinning wheels or other error messages.  I think this is the first beginning of the month in years that the process worked smoothly.  Thank you!

In the Daily Instant Win Rules section. Also not depicted in the Rewards section. Hope you can fix ASAP.

Another problem! I keep getting the following:     Sorry we are having trouble accessing your account.     Click to login & refresh. I have clear browser and tried to login several times.  I keep getting the same message.Anyone else having this new problem?  It seems it is always something with AARP Rewards.

Hi. A few suggestions for points redemption.  A $5.00 gift certificate costs 15,000 */- to acquire.  And a user can only get 3 of these permonth.  I would like the 3 per month increased to more.    Example.  1 dominoes. , 1 Starbucks. , 1 pilot fuel.   Hmmm.   In a month I could spend $50.00 easily at each.  I really like when I can get even a $5.00 gift certificate for only points.  But in this economy I would much prefer 30,000 for a $10 gift certificate and of course a higher monthly number purchased ceiling.  Thx for listening.  

won an amazon gift card on the instant win game on 2/24 and have yet to receive, my husband won a kohl's gift card on 2/16 and he has yet to recieve. i have been a member for 2 years and we have never had any problems receiving gift cards for points or instant wins.ANYONE ELSE HAVING THIS PROBLEM ? frustrating

Called (hung up on) texted, messages because my rewards account doesn’t work for the last 2 months.  No one will help and the same response “we understand your frustration” BUT AARP DOES NOT CARE AND WILL NOT HELP.  MY ACCOUNT WAS ESCALATED AND WAS TOLD TO WAIT 10 DAYS and I will be contacted it’s know been 20 days and NO HELP AARP SUCKS AND I CANNOT BELIEVE THIS PROBLEM WOULD BE SO DIFFICULT TO FIX. I DON’t plan on renewing likesp many others that are experiencing this!!!!

For everyone who has this problem, I just wanted to let you know that I finally got it fixed on my account today.  Contacted customer service about this on October 30, so it took a little over a week to fix.  Not sure what caused this, but the email I got today just said "Our technical team has completed their review. You access was restored and should now be able to redeem points if the Rewards program guidelines are followed.".  After receiving this email, I logged into my account and was able to do Instant Wins and Sweepstakes.  I've already missed a week of entering sweepstakes, so almost zero chance I will win, but wanted to see if it worked and it did.  Haven't tried to redeem a gift card (there are still 2 extra credit ones left, but don't want to waste a redemption on those). I was kind of hoping they might just do something in the system to fix it for everyone who has this problem, but it looks like they can't (or won't) do that. It seems like som

I’ve purchased two $500 gift cards on September 23 here today it’s September 26 I have not heard anything I’ve called a dozen times , chat and left voicemails I have not ears ANYTHING money settled from my account on the 24th so why don’t I have gift cards I’m tired of hearing it’s being escalated like what’s the problem explain to me what’s the problem ? My cruise leaves in 3 days I am so on edge and nervous and upset because if I don’t get those gift cards in time I won’t need them , then for AARP to holler no refunds is insane when you have $900 of my money and I don’t have a product and potentially not have it for my trip . I DO NOT recommend nobody to buy gift cards from AARP , I will be reporting them to BBB and not renewing my subscription . This is the worst customer service ever !!!!!

Hi,I have purchased 5 Uber gift cards $20 each back on 7/2/22.I believe I have not used 2 of the 5 cards but when I click on the links, it takes me to this page:https://pages.email.aarp.org/link-expired/The page you have requested is unavailable!Please try your link again. The content for this link may no longer be available.I didn't know gift cards can expired. What do I do now?

I won a $10 Jersey Mikes gift card on 2/18/25 and am still waiting for it.  And yes I’ve checked my spam and junk folders.

I cannot believe all of the hoops and hurdles we've had to endure just to play a 'hidden' instant win (RE: White House Black Market). Seeing the same nonsense gift CODES being put out, and that the company SCOTTeVESTS is a huge no-go for me, and probably several others. Not only that, but even after maintenance, there are several who cannot redeem gift cards, and are still receiving errors. I've witnessed a few that lost out on a redemption because no matter how many tags I made, nobody came to their rescue. Who do we contact over the weekend if we have an issue?! And! There are 3 new sweepstakes still missing rules.  This place feels unstable. Like there's a skeleton crew running the show. Like it's teetering on something really negative, I mean bottom of the barrel negative, if that makes sense. Not sure what else to say. I am noticing these issues, and some lack of interaction by AARP staff in some cases, or that only one person is managing the complaints all on their own.

 For the second day in a row I didn't get my rewards points for completing Codeword.  Seems they just can't get the rewards section right. 

My previous post has been deleted! I am looking for assistance from the AARP Ombudsman team. 

1. Reward points and gifts have significantly devalued over the years.2. Other websites offer better than 10% discounts on gift cards - like Uber, Wayfair, etc... These "exclusive" premium deals you are getting here are not that special.3. AARP allows non-paying members to play instant-win and enter sweepstakes, diluting the program's value.4. Being called a "cheater." For about 2-3 months, I could not redeem my points. I thought it was a "glitch," but after being in the dark for months, I was emailed the reason why for my account froze: In accordance with our terms and conditions, any points acquired through fraudulent means or gaming tactics violate the rules of the program. This includes but is not limited to:Actions that circumvent meaningful engagement with program content.Behaviors that exploit program features to earn points in a manner inconsistent with intended use.Any methods used to manipulate point accrual or activity tracking.The purpose of Rewards is to reward o

So another day and increasing issues with the rewards activities site....Ongoing when select an activity then incorrect videos pop up. These are now Multiple including the wildfires video then today a new one. This issue has been communicated by Many on here and no improvement or fix for Weeks!Ongoing when select video that shows as not yet completed then after finishes receive No points and video continues to show as not completed. Wasting so much time completing videos for No points earned.And I will say again - There is No Way these sweepstakes can in Any way be considered legal as there is No way they are in Any way Fair - They are totally random as there is no way to know if all participants are able to have the same equal opportunity to earn and redeem - When will this Stop, Get Fixed????

On 2/14/25 I used 16000 points for a measly $5 GC for Bath & Body Works.  Still haven’t received the GC even though the 16000 points were immediately taken from my account. 

I saw another post where someone checked the winners list to see if they had won a sweepstakes, since there are so many problems with the website. I had never checked the list, so out of curiosity, I searched the list for my city (just to make sure my name wasn't on the list, since I have never received an email for a sweepstakes win). I didn't find my name, but I found someone else who had won 6 sweepstakes, including a $1000 prize, during the time frame of April 24, 2021 to January 1, 2025.  Now I don't know if they enter a lot of sweepstakes each month, or if they are just really lucky. I only enter about 2 sweepstakes each month, but it is very disappointing to never win and then see someone else who has won so many.

 How can I reach someone privately at AARP to inquire if I am the named winner of one of the sweepstakes from 1st half of January 2025?  I see my first name and last initial and my town listed as a winner on your Winners List but of course there is always the chance it could be someone else with same first name, initials etc in my town.  If I am the winner I haven't received an email  and with all the ongoing tech problems and issues I figure I should double check.  Thanks