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blarko
Contributor ⭐⭐
February 16, 2025

Gift card redemption not received

  • February 16, 2025
  • 2 replies
  • 779 views

On 2/14/25 I used 16000 points for a measly $5 GC for Bath & Body Works.  Still haven’t received the GC even though the 16000 points were immediately taken from my account. 

    2 replies

    AARPConsumerCare
    Community Champion ⭐
    February 17, 2025


     @blarko I am sorry to hear you haven't received your gift card. I would like to invite you to reach us via Help Chat at https://help.aarp.org?cmp=SNO-LITHIUM---&socialid=16166316238, or by phone at 1-866-451-6305. A member of our team will be happy to check that order, and make sure that you receive it. - Caleb G.  

    blarkoAuthor
    Contributor ⭐⭐
    February 18, 2025

    Update: did an online chat, which basically accomplished nothing. Was told my case would be escalated and I’m still waiting to hear anything.  It’s a $5 GC not a million dollars. Five dollar gift card

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