AARP Help

We are enhancing the AARP Online Community to provide an improved user experience while preserving the connections and conversations you value.    To make that possible, we will be transitioning to a new platform that provides a strong foundation for today's experience and future enhancements.    To learn more about what is coming, visit: https://www.aarp.org/games/community-information/ 

We are enhancing the AARP Online Community to provide an improved user experience while preserving the connections and conversations you value.    To make that possible, we will be transitioning to a new platform that provides a strong foundation for today's experience and future enhancements.    To learn more about what is coming, visit: https://www.aarp.org/games/community-information/ 

We are enhancing the AARP Online Community to provide an improved user experience while preserving the connections and conversations you value.    To make that possible, we will be transitioning to a new platform that provides a strong foundation for today's experience and future enhancements.    Whether you are using a computer, tablet, or smartphone, you will continue to have a place to connect, share experiences, and discover helpful information.    Over the next few weeks, we will share updates and guide you through the transition, so you will know what to expect every step of the way.    To learn more about what is coming, visit: https://www.aarp.org/games/community-information/    Thank you for being an important part of the AARP Online Community. We are excited about what’s ahead and look forward to sharing more with you soon.

Why do you continue to promote Consumer Cellular?  They did not treat me fairly after I joined them on your recommendation.I moved my cellular service from AT&T thinking I would get a better price with better service.  I also needed a new phone.  After buying a new Consumer Cellular Apple Iphone and having their service for nearly 4 weeks, I decided to discontinue my relationship with Consumer Cellular because I had continued problems with its service.  When I went to move my service back to AT&T and to activate the new apple phone I got through Consumer Cellular with AT&T, I learned that my new phone was locked and needed Consumer Cellular to unlock it.  Consumer Cellular informed me that in the contract that was displayed on their web page, it says that if I buy a new Apple Phone through them, I can’t have it unlock for six month after I purchased it.  This means that, even though I can cancel my service at anytime, I can’t unlock my new phon

I wanted to ask questions and provide some thoughts on advocacy for social security (e.g. the bill of rights). But I could not find an advocacy topic or forum to respond to. I surmise what is most important to AARP members, and most impactful to members, is our Social Security and Medicare benefits, yet no forum for that exists. Where do I provide my input for advocacy. How does AARP get our thoughts and priorities in order to shape advocacy? Inputs from members on our priorities and ideas on solutions should be front and center. Maybe I missed something in all the entertainment and rental cars and discount stuff populating the AARP site and my email inbox. 

I am an AARP member wanting to use the AARP discount available on ThriftBooks. Per ThriftBooks blog November 2025, I would verify membership by keying AARP member number in given link and receive a promo discount code to use at checkout. The link did not provide a way to verify membership. I contacted ThriftBooks customer service who suggested:“I'd recommend reaching out to AARP directly to inquire about their partnership with ThriftBooks and how to obtain your member discount code. They should be able to provide you with a code that you can apply at checkout. “ Can you help please? 

I need help how to print recent AARP website exercise article to take to the gym and use as a guide...Be Your Own Pilates Instructor by Learning These Simple Moves  -  Published July 23, 2026 URL - https://www.aarp.org/health/healthy-living/at-home-pilates-exercises-older-adults.html Printing shows 27 pages (portrait) and includes advertising, etc. Same results from AARP bottc and chat advice. I can copy and paste to a document and then delete all of the advertising, but was wondering if anyone knows a faster method.  Some websites have PRINT AS PDF option. Thank you.  

  I got the new AARP Prescription Discount Card and went to use it at CVS. After CVS gave me the AARP/Optum price ($36), I asked what the GoodRX price was since I had that   on my account. GOODRX was $18. HALF the price. So if I didn't ask, I would be out $18. BEWARE  

Update - I found that the device came fully charged, and it didn't need to be charged up.  __________________Has anyone else received the Power Bank as the free membership gift - and did you get it working? Mine does not work. The red light never comes on to indicate that it's charging. The instructions are no help. Wondering if any of you out there have gotten this to work successfully?  I have tried Googling, calling AARP, and chatting with them. No one has any information on this particular item. Thanks for any tips you can offer!  

The Denny's at 18875 S I-19 Frontage Rd in Green Valley, AZ, came under new management and has stopped honoring AARP and military discounts.  Green Valley, AZ is a town of over 20,000 full time residents that swells to 40,000 during winter months.  It does not make business sense to me that they would want to alienate that many people who have time for a sit down breakfast during the week.

My plan was $19 + 5 for unlimited talk and text. My sister had the same plan and had she not checked their plans we would never had known our plans were obsoleted months ago and replaced with a lower cost plan ($19) with more data. No notification to anyone still paying more on a plan that no longer exists. CC told me they had no way to notify those paying more. I'll bet they have a way to notify everyone if the price goes up. Plus they told me they had no way of telling me how many months I was paying $5 more than I should have. They acted as though they were doing me a favor by refunding $5 for the month I called. Check your plans! AARP was aware of this but they didn't tell me of any notifications to it's members.

I just contacted Walmart which has stated there is no AARP $40 discount off Walmart+ $98 annual membership fee. 

 I've been paying for multi-year memberships to AARP, and last took a 5 year special.  Yet, I keep getting ENDLESS requests to signup for automatic annual enrollment - even though my current end date is in 2033 !!  Enough already!  I rarely if ever want to sign up for automatic annual enrollments (anywhere), I want to choose, and I can often get better price by doing a multi-year signup.  I should be able to choose to be removed from continuous nags, and really shouldn't be contacted about memberships when I'm paid 7 years into the future.

AARP constantly sending renewal mail is a pain and very wasteful! I have until12/31, and for you to continue to send out reminders is just ridiculous! Just stop it!

My wife is the second person on my account, to login to the app does she use my credentials or create her own?

AARP should do better on Benefits & Discounts.  They are not worth that much.

Will you stop... now I remember why I cancelled my last membership.  You bombard people with your never ending junkmail and email spam.  Stop it!

We printed the Mai Tai (Westmont, IL) discount coupon offering a BOGO entree, enjoyed dinner an hour later and when settling up, were informed that the AARP/Entertainment coupons were not being honored as the restaurant was under new management.  It was an unexpected surprise.  That coupon should be pulled off the AARP site.  Management acknowledged that other patrons had asked to redeem the same coupon.  I attempted to report it to AARP under scams and fraud, but apparently this forum is the only platform to make this known. Going forward, we will be inquiring about coupon validity BEFORE placing our orders.

How can someone, opt out from AARP magazines and insurance companies  filling up my PO box? 

My husband and I got our discount cards and found that the best pricing was with the OptumRx home delivery when we search drug pricing so we clicked the button to signup.  We were able to complete the AARP Verification form and the HealthSafe ID Let's Get Started form as well as the verification codes sent to email and text.  It's the Identification number (AARP member ID) that returns an unable to verify message on the HealthSafe ID pages.  I verified that my name, birthdate and AARP member ID on the HeatthSafe ID form matches my AARP account.  If I skip the verification, I get a different form that still will not accept my AARP member number as the identification number.  I have no access to order an OptumRX home delivery.  I received no help when I called the phone number for setting up home delivery either.  Do members have this benefit or not?

I'm at my wits end on this. I followed the AARP link to get the Walmart+ discount. I tried with an existing account and a new account. I tried 7 times on 3 different browsers and 3 different payment options.  Each time, Walmart processed the payment and then a dialog came up saying my account can't be created right now. The charge hit my credit card and was immediately reversed. My account info between AARP and Walmart match. My credit card company thought I was a victim of fraud. I'm super frustrated with both AARP and Walmart for this. I would like to get a discount but my time has value. I shouldn't have to spend hours trying to get a $40 annual discount. Please don't just post the link and tell me to use it. I don't recall ever having Walmart+ before and as I said, I tried once with a brand new Walmart account. Same result. Will Walmart apply the discount if I call?

I decided to give Consumer Cellular a try because I was intrigued by their low prices.  After not being that impressed, I decided to go with Mint Mobile.  I ended my service with Consumer Cellular on 4/19 but was surprised when I received another bill after my service ended.  I tried to get info online but could no longer access my account to even remove my payment method.  I had to call to find out Consumer Cellular is a post-paid service even though I’m pretty sure I had to initially pay upfront.  I was told that would be my last payment but lo and behold I get an email  saying another full month’s service fee is due.  I call again and I’m told this was for the billing cycle that started just before I stopped service and they don’t prorate.  So here I am being asked to continue paying the full price for a service I have not even had for the last month and a half.  CONSUMER CELLULAR IS A TOTAL SCAM!!  Stay away!!

Anyone newbies to AARP noticed that they are inundated with telemarketer calls since signing up? We get on average 10 calls a day for senior services since signing up. I get the organizations sell on our information, but this is ridiculous! Makes me want to tell my friends to not both signing up with AARP because it's not worth the hassle. R.

I received the free gift  portable power battery and was able to charge it with the included charging cable. There is no way to use it to charge either a iPhone or android phone with the 2 other adapters included. The instructions are garbage... Neither of the included phone adapters will fit into the power outlet on the side of the unit also used for charging it. The adapters also will not work with any of my phone cables either for the iPhone 12 or iPhone 16 Pro. The only cable that will fit into the female side port is the included cable with the USB end. The included adapters will not fit anything. It there is a secret to making this work someone please send me the instructions otherwise this is just another useless "gift". 

     On the Restaurant Discount page it says, "15% off on the dine in & pick up orders."  I have never had a problem with that until yesterday.  I was told that the items we ordered did not qualify. I have never been told that before.    Upon my investigation of this, by having to click on the Denny's advertisement on the AARP discount page. I got this, "15% Off Your CheckMembers save 15% on their checks every day—including diner classics and breakfast items. Maximum discount not to exceed $10." Then I had to click a "learn more" tab, but I also notice this at the bottom of the page, "You’ll leave AARP and go to the website of a trusted provider. The provider’s terms, conditions, and policies apply."     Clicking on learn more, I get this, "AARP MEMBERS GET 15% OFFFrom your favorite go-to breakfast meals to our latest delicious creations, we treat our AARP members to delicious savings all day long.Available only to current AARP memb