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BreionnaH726171
Contributor ⭐
September 26, 2024

AARP is a rip off with gift cards

  • September 26, 2024
  • 3 replies
  • 1630 views

I’ve purchased two $500 gift cards on September 23 here today it’s September 26 I have not heard anything I’ve called a dozen times , chat and left voicemails I have not ears ANYTHING money settled from my account on the 24th so why don’t I have gift cards I’m tired of hearing it’s being escalated like what’s the problem explain to me what’s the problem ? My cruise leaves in 3 days I am so on edge and nervous and upset because if I don’t get those gift cards in time I won’t need them , then for AARP to holler no refunds is insane when you have $900 of my money and I don’t have a product and potentially not have it for my trip . I DO NOT recommend nobody to buy gift cards from AARP , I will be reporting them to BBB and not renewing my subscription . This is the worst customer service ever !!!!!

      3 replies

      JosS799273
      Contributor ⭐
      September 26, 2024

      Please read my earlier post, I bought 5-$500 cards 6 days ago, Been on the phone, emails been told NOTHING, I believe AARP has turned into a SCAM company. Im told it was a technical issue it could take 3 to 5 days, 5 days later still not a word, We leave on Saturday, I certainly wont need them after that! So, after asking, requesting and now finally I'M DONE. I reported AARP to my CC company as having Fraudulently charged my card. They cannot prove they sent anything, and I believe they wont! I also had my CC refund the 12$ dues. I dont want to be part of a Thieving Company. 

      My recommendation, Get hold of your CC issuer and file a fraud case against AARP. 

       

      YOU WOULD THINK THEY WOULD JUST SEND WHAT YOU PAID FOR BUT NO>>>THEY WONT AND WILL JUST KEEP YOUR MONEY!! BUYER BEWARE!

       

        AARPConsumerCare
        Community Champion ⭐
        September 30, 2024

        @BreionnaH726171 I'm terribly sorry for the frustration you are going through. Have you had an opportunity to reach out to our team to follow up on your case? That link again is: https://aarp.info/3epCObA. You can also send us a private message here on the community site once you enable your private messages following the steps found here: https://aarp.info/47hWcl7. We look forward to hearing back from you so we can get to the bottom of this.  - Janelle M.

        theleg1
        Contributor ⭐
        February 26, 2025

        Ordered $500 if Lowes discounted to $460 from AARP Rewards. No gift cards received but AARP charged my credit card. I filed a dispute with my credit card company after speaking AARP rep who told me there was a problem with a purchase order and it would take 5-10 business days to sort. Seems like a fraudulent outfit is administering AARP Rewards. 

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