AARP Help

I noticed this issue first with the Arkadium's Fill Ins puzzle but it has now also started on Garden Bloom. The red AARP banner at the top of the page (where it says "AARP - Membership & Benefits - Members Edition . . .") is now lowering down so far on the screen, it is obstructing view of the puzzle. No amount of fooling with the scroll bars fixes the problem. I already have my window as large as my monitor will allow. It used to be the banner would lower if you scrolled over it but recently it doesn't go back up. I'm attaching a screen shot of the problem. Notice the large amount of white space between my bookmark toolbar at the top of the screen and the red AARP banner. 

Greetings, Over a year ago I started my mother on a CC plan to help her save money. Over the past few months her health has declined but we kept the phone active for emergency purposes. Even though she had not been using we kept paying. This past week we had to move her to a Memory Care facility. Her CC bill was the last thing on our minds. Yesterday I received notice of the monthly charge. When I called to cancel the representative had no clue what memory care was or quite frankly could have cared less. I asked her to cancel the phone immediately and refund any portion available to my mother's card.  Oh can't do that it's autopay and CC does billing in arrears so payment yesterday only paid until 5/15/25. She would owe till 6/15/25. Ok she's not used the phone since 5/16 but ok. Called back to speak to a supervisor - the next rep was better but still could not assist and did not see any notes from previous rep. She then sent me to a supervisor who promptly told me he couldn'

 I have three specific questions that I've spent countless hrs. researching but can't find the answer to and of which my attorney answers vaguely. This is in regard to my parent's death (90 yrs old) and her sole asset which was a co op in her name in Nassau County NY.  She received community Medicaid from 2021 to 2024 and she died in 2024. Medicaid already sent me the affidavit with amount they want to recover which is sizable. I am the adult child / executor. I'm asking because I am the adult child / executor who would like to know when I can withdraw / use that money from the estate account. Questions:1. What is the timeframe that Medicaid has for estate recovery in New York State? I'm finding mixed AI results online such as 5 years, 6 years, 20 years. 2. Where can I find a neutral third party to answer these Medicaid questions?3. Does anyone have great information regarding their experience with negotiating with Medicaid? My attorney said once I receive the letter fro

I submitted a comment and posted it only to see ‘Comtent deactivated-Why?’ What does this mean?

Recently, I received a membership renewal letter in the mail. It was requesting $17 for “Mexico/Canada membership”. Unfortunately - asking for a check or money order.  Since it would be much easier to do this transaction online - I logged in and started the process. But the fee being requested online is $32!  Why such a huge difference?  I attempted to enable Private Messenger in the forum (using the instructions from other posts) - but My Settings has no such tab…

 Day 4 -  Also, can get an update from the community manager or why can't we reply to her message?

 I already have an American Home Shield policy but I noticed that AARP offers a discount on pricing.  Is there a way I can get that discount if I already have a policy?  Thanks.

What happened to all the sweepstakes that were available prior to the outage?  

I've been a AARP member for many years.   I always hear and see advertisements about a free gift.   I've never, ever received a free gift ever upon auto renewal or my initial enrollment .  How come?  I should have received about  5 gifts by now.....no?

I have tried and tried and tried to login to the mobile app so that I can watch the documentary tonight. I have a Samsung Galaxay phone with the latest updates, running Android. I click login, enter my email, click, enter my password, click and all I get is a Chrome page with a stuck spinner. I have cleared my cache, deleted the cookies, several times, restarted my phone, several times. I even restarted my internet router! And same, no change.

As of 09/14/25 at 10:30am Eastern, AARP Rewards Redemption still down. Does any one know what is going on? This has been weeks!

I've been a member since 2016, so obviously I have been renewed several times since then.  How do I find out what my current renewal method is and has been for 10 years?

 Any idea on when the "newest" maintenance will be done for the rewards? I've encountered this issue 6 different times over the last two weeks. Trying to buy gift cards and nothing. 

Booked a trip to Orlando through Expedia last weekend and ended up with several charges both from the airline carriers and the car rental. Ended up closing my credit card and disputed everything except the seat upgrades, My card was charged by Sunsouth.com and my flight was on Sprit. It's almost funny, except the time I had to spend correcting the unauthorized charges to my card. Expedia just gives your credit card info out willie nillie. My advice, book direct if possible. 

The message posted online when you try to access the Rewards menu is NOT true:  it says you can continue to earn rewards while there are technical repairs going on.  You cannot!  I was only able to access the rewards menu to select "earn rewards" for about 20 minutes on one occasion during the last two+ weeks.  It is frustrating AARP continues to post erroneous messages.  It is strange this problem is taking this long to resolve.  

I purchased 2 gift cards yesterday, one for Papa Johns and the other for LL Bean... And I have received NOTHING from AARP. Today their Rewards site is down for "maintenance". Is this the best they can do?

 First, to be clear---I appreciate AARP and all the various advocacy and policy engagement activities, as well as the car and health insurance....so I renew automatically......I'm writing however, because the free gift, well, it fell apart on the first use---and I'm wondering if anyone else had the same issue....frankly it's really just cardboard is VERY flimsy......I know it was a "free" gift so it's strange for me to complain....I just wish it were of MUCH higher quality so that I could use it----and also let people know that AARP is always high quality.... Thanks!!!

The 'Average Joe' is out of luck on senior discounts on FIOS Home Internet. They just raised the monthly fee $10 per month - another $120 a year. 'Small potatoes' (pun intended as small potatoes prices are increasing) when grocery bills are headed North you say - every money increase is less money in your wallet. Can AARP do anything to try and arm twist Verizon for a STANDARD 65 & older VERIZON DISCOUNT???

  has AARP been hacked? Nobody takes days for maintenance unless they have been hacked.

Is AARP reconsidering its relationship with United Healthcare? UHC leads the industry in denial of coverage, a circumstance which is driving the public at large sentiment away from the company and the whole concept of corporate insurance as the best way to fund health care. And I was surprised that AARP rakes about $200 off the top of my annual payments to its UHC Supplemental plan. It seems to me that AARP might be entirely too cozy with UHC. The health insurance is the only substantive reason for me to pay membership dues to AARP. The Roadside Assistance Plan has been shunted to some sort of AI-Bot system in which one rarely gets to speak to a human about non-scripted details of an emergency situation. The bot actually cancelled a request for help last winter. And its cost has increased 65% in the last seven years. I'll be switching to some other agency (maybe even the dreaded AAA) at the end of the current billing cycle —and pulling the plug on AARP entirely, after 20

I must register my feedback on your long standing promotion of United Healthcare's Med Advantage plans. I work in healthcare, specifically rehab therapy. I have seen first hand the devastating affect Med Advantage plans have had on the quality of care of my patients. Med Advantage plans are often owned by private equity firms that are profit rather than patient centered. Patient stays are cut short for financial reasons when patients are unsafe to return home. Appeals are constantly being filed; some accepted, most denied. And United Healthcare denials in rural hospitals are closing down scarce resources in communities that are already struggling to find care. How is this responsible, AARP? PLEASE rethink your stand on this issue.

You  know it really doesn't seem right that when a person joins they Get a gift, but it doesn't Matter if it's for 1 year or 5. I  would think The gift should be according to How many years. Either  Something different for the amount of years Or a gift every year.

Documents received via USPS offered 5 year renewal at $45, online renewal was $63.  Paid before I noticed that the discount did not apply. Any possibility of getting a refund on the difference? Also, looking forward to using the sweet Versatile Everyday Tote!

I received a thank you e-mail for enrolling in automatic renewal. I did not enroll in auto renewal and in my account it's still asking me if I want to enroll. I am totally confused. I tried to cancel, but don't get to where it shows in the demo, so it seems like the e-mail is a mistake. UGH

just received a quote from Hartford for car insurance in Portland Oregon Their quote is by far (90%!) more expensive compared to other proposals and this is despite my AARP membership , my age and clean record, AARP and Hartford promises to provide lowest rates.I there another company to check to get competitive car insurance rates for over 65?