Conversationalist ⭐

AARP Maintenance

Forum|Forum|1 year ago
September 4, 2025
33 replies
13662 views

Day 4 - Also, can get an update from the community manager or why can't we reply to her message?

Community Champion ⭐⭐⭐

📎 [9/4/25] @coolmaine , because it is PADLOCKED = NO responses allowed. She may NOT have any news from IT. They [IT] really need to get this fixed BEFORE they ALL "clock out" TOMORROW [Friday] at 8pm ET for the weekend. Nicole!

➡️[***

@coolmaine wrote:
Day 4 - Also, can get an update from the community manager or why can't we reply to her message?

K

Karyn8

Community Champion ⭐

I had a reason to speak with someone at AARP this afternoon about a membership issue. He told me the site would be up Monday Morning.

Karyn

C

coolmaineAuthor

Conversationalist ⭐

Good to know, we will see. Thanks

W

WillardB178772

Contributor ⭐

AARP IS A SCAM... THEY JUST DENIED ME ACCESS TO MY POST, CUZ THEY DON'T LIKE THE TRUTH...

SereneSeagull

Community Champion ⭐

AI no doubt.

beartoor

Contributor ⭐⭐⭐

Please just fix the site, and the need for posts will not be necessary!

W

WilliamS326386

Contributor ⭐

I am still receiving a rewards maintenance notification after many days.

S

ShannonM757160

Contributor ⭐

I am too. I have tried deleting cookies and cache and uninstalling and reinstalling the app to no avail.

A

AARPConsumerCare

Community Champion ⭐

Thank you for reaching out, @ShannonM757160. AARP Rewards is temporarily unavailable for everyone due to unscheduled maintenance. We appreciate your patience while our team works into restore access as quickly as possible. We recommend checking the website periodically for updates. - Diana G.

T

tednlisa

Contributor ⭐

Cannot access AARP at all. My membership is up in December and I won't be renewing.

A

AARPConsumerCare

Community Champion ⭐

I've sent you a private message, @tednlisa, so I can help you with accessing the website. - Brandon C.

T

tednlisa

Contributor ⭐

I also use my gaman watch for activities which I was getting points for on aarp. I no longer get points for that along with videos and quizzes completed. Any way they can be completed?

C

cltf

Contributor ⭐

I heard the site has been hacked along with the hidden valley ranch rewards site. This makes me very concerned about our personal information and credit card info being compromised. Everyone should be very concerned.

SereneSeagull

Community Champion ⭐

Where exactly did you hear this?

J

JoLo49

Community Champion ⭐

Day 16 - Still no update about the "unscheduled maintenance". Is there any risk of our personal information being compromised???

SummerOnTheWay1

Community Champion ⭐⭐⭐

📎 [9/16/25] @JoLo49 , anything else we need to do besides freezing our Credit Reports with the 3 agencies? 🤔 And thanks for posting that advice. Nicole!

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@JoLo49 wrote:
Day 16 - Still no update about the "unscheduled maintenance". Is there any risk of our personal information being compromised???

J

JoLo49

Community Champion ⭐

Hi Nicole,

Freezing the credit reports with the 3 agencies and keeping watch of the credit cards should be enough to protect from identity theft.

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