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revgalla
Contributor ⭐
January 28, 2025

Won an instant win Sonic Gift card, but it was not sent to my email

  • January 28, 2025
  • 7 replies
  • 1893 views

  Last night, I won an instant win 10.00 Sonic gift card, and the message said that confirmation about the instant win had been sent to my email.  I received nothing in the email.  I waited 15 minutes, still nothing.  Since then,  I have been checking the spam folder, trash folder, and inbox - still nothing this morning.  With all the technical issues with the website, I did take a screenshot of the announcement I had won.  I would like to know how I can send the screenshot to the correct person at AARP who could help me redeem the gift card I won.  

 

 

 

      7 replies

      xoAmanda
      Contributor ⭐
      January 28, 2025

      I didn't take a screenshot unfortunately, though there should be some history of it..I won a Michael's and experienced the same. Hope you get your gift card! ❤️

      BillD916633
      BillD916633
      Conversationalist ⭐
      January 29, 2025

      @revgalla 

      @xoAmanda 

      Really smart move on you taking the screenshot, but AARP’s rules state a screenshot will not be accepted as proof of a win, even though these yahoos in consumer care ask for one before they will do anything.

      amanda, sadly instant wins do not show in transactions history, only that you played the game. This keeps us in the dark and allows admin to decide if they want you to receive a gift card or not. 

       

        robin24
        Conversationalist ⭐
        January 29, 2025

        I won the Applebee's this morning, have not received it yet, they usually come in minutes. I saw where someone else won and AARP said we have no record of it and that's the end of that I guess. I'll write them tomorrow with the winning time and they can check it.

          rednexsrus
          rednexsrus
          Community Champion ⭐
          January 31, 2025

          Keep pushing them Robin 

          they may just relent and send you the gift card anyway

          lucyp061351
            rednexsrus
            rednexsrus
            Community Champion ⭐
            January 31, 2025

            @revgalla 

            try the CHAT you may be able to send a pic that way, but I know you can send an attachment (pic of the screen shot) through private messaging. Send the PM to either AARP Teri or AARP Janelle M but avoid AARP customer care fer sure

            lucyp061351
            tribble22
            Contributor ⭐
            January 31, 2025

            Check your dashboard. Instant wins show as savings. At least you'll know if you won something or not.

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