Contributor ⭐⭐

whre is my petsmart gift card?

Forum|Forum|1 year ago
January 26, 2025
26 replies
5853 views

supposedly won a petsmart gift card last night, have yet to recieve an email with the gift card, is this one of the technical issues? anyone else have a problem getting their instant win gift cards? the scheduled maintence every so often, makes the site worse and worse to navigate please leave well enough alone.

S

SvitlanaS150497

Contributor ⭐

Same here. I haven't received my instant win Sonic gift card.

BillD916633

Conversationalist ⭐

@AndrewM333062

@SvitlanaS150497

add me to that list. I had an instant win on a Petsmart $10 IW on 1/23/25 that I did not get my “CONGRATULATIONS YOU WON” rewards email.
I contacted customer service but they claimed there was no proof I had won

and ask if I had a screenshot. I said no because the rewards AARP rules plainly states a screenshot will not be accepted as proof.
Rules states the administrator has the ONLY decision. We have no recourse but to accept the decision of this money sucking Vampire.

A

AARPConsumerCare

Community Champion ⭐

I can see how frustrating this can be, @BillD916633. I've sent you a private message to take a look into this further for you. Thank you! - Diana G.

P

postman29

Community Champion ⭐

Same- waiting for Staples card. They took my 15,000 points away pretty fast though.

A

AARPConsumerCare

Community Champion ⭐

postman29 We'd like the opportunity to check on this for you! Please send us a private message and include the email address registered on your AARP Rewards account. If you haven't yet enabled private messaging, you can find instructions here - https://aarp.info/47hWcl7 - Christy C.

M

MichelleM50204

Contributor ⭐⭐

Same here. Instant win for Michael's last night. I DO have a screenshot and will contact them later today if they don't figure this out and push them through.

A

AARPConsumerCare

Community Champion ⭐

@AndrewM333062 Thank you for reaching out! Gift card emails can take up to 24 hours to arrive. The email was sent to your registered email address and came from email@email.aarp.org. Please check your spam and junk folders if it is not in your Inbox. If it's been longer than 24 hours, please reach out in a private message with your email address and I'll be happy to check on yours for you and resend it. Thanks! Jodee R.

A

AndrewM333062Author

Contributor ⭐⭐

can i get sent a private message so i can reply to it jodee, thanks

A

AARPConsumerCare

Community Champion ⭐

@AndrewM333062 I've sent you a private message. Please reply with your email address and I'll be happy to check on that gift card. Thanks! Jodee R.

LesL269823

Conversationalist ⭐⭐

Same issue here, tried online Chat with a Rep named Cheryl, she just got to making up things

For me, it was Sonic Gift Card Instant Win.

ADD insult to injury as they say, I got an email congratulating me on the win, but never emailed gift card. I know how to search my email, all folders including spam and trash.

My chat Rep is really really bad at making up things,

K

KenD101342

Contributor ⭐

got a yardhouse gift card a few days ago for points and never recieved, can an aarp representive contact me concerning this?

A

AARPConsumerCare

Community Champion ⭐

@KenD101342 I'll be happy to check on that for you. Please reach out in a private message so I can locate your account. It looks like you'll need to enable private messaging: https://aarp.info/47hWcl7 Thanks, I look forward to hearing from you! Jodee R.