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PeggyH674394
Contributor ⭐⭐
January 21, 2025

Unable to ULTA reward

  • January 21, 2025
  • 3 replies
  • 1301 views

  I have plenty of point and am an AARP member, but I'm unable to use points for a $5 ULTA gift card I click on it and it doesn't give me the option to use points.

    3 replies

    tl4106
    Contributor ⭐
    January 22, 2025

    Hi,

    Have you completed the extra credit activities for the Ulta gift card? @ https://www.aarp.org/rewards/redeem/extracredit/

    Once that's done, the redeem button should appear.

     

    The 3 day maintenance seems to have removed the link directing users to complete the activities for all extra credit gift cards.   

     

    Hope this helps! 

      PeggyH674394Author
      Contributor ⭐⭐
      January 22, 2025

       Thanks, I thought of that too. But when I checked I had completed those activities.

      AARPConsumerCare
      Community Champion ⭐
      January 23, 2025

      I'm sorry you're having trouble redeeming the ULTA gift card, @PeggyH674394. Can you please send us a private message with your name and address, so we can check your account? Visit https://aarp.info/47hWcl7 for directions on how to enable private messages. - Brandon C.

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