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DesmondC918442
Contributor ⭐
February 6, 2025

technical difficulties galore

  • February 6, 2025
  • 4 replies
  • 1242 views

Anyone experiencing issues watching videos and having their browser switch to Spanish??? Now I can't even log into my account. I'm afraid I have a virus. 

      4 replies

      AARPConsumerCare
      Community Champion ⭐
      February 6, 2025

      I can understand your concerns, @DesmondC918442, and thanks for bringing this to our attention. You may need to clear your cookies and cache and also update your web browser. Here's a helpful article that will show you how to do this: https://aarp.info/2I3wo4C. If you are still having issues, please send me a private message with your email address, and I'll be happy to assist you further. Here is an article that will show you how to activate Private messages: https://aarp.info/47hWcl7 - Daniela R. 

      DesmondC918442Author
      Contributor ⭐
      February 7, 2025

      I've done all that. I'm still getting all the errors. 

        AARPConsumerCare
        Community Champion ⭐
        February 7, 2025

        Let me take a look into your account. When you get a moment, please send me a private message with your email address. Here is an article that will show you how to activate Private messages: https://aarp.info/47hWcl7 - Daniela R. 

        AmelieH596878
        Contributor ⭐
        February 7, 2025

        Can you provide a relevant picture or video? I think I can help you solve it

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