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dinunzio15
Contributor ⭐
January 28, 2025

Rewards Points Expiration Not Showing

  • January 28, 2025
  • 3 replies
  • 925 views

Since the site was down for maintenance a few weeks ago, I am not showing "expiring points". They are zero for the next few months even though that is not true. Please fix the website at https://www.aarp.org/rewards/transaction/#view=expiration

      3 replies

      AARPConsumerCare
      Community Champion ⭐
      January 29, 2025

      dinunzio15 Thanks for sharing what you're experiencing with the display of expiring points and incorrect data. We are aware of intermittent issues with AARP Rewards for some users, and we appreciate your patience with us while we work on this! - Christy C. 

      PaulineC593962
      Contributor ⭐⭐
      February 10, 2025

      Could you also fix mine??? It seems some have been fixed so IT knows how to correct it and shouldn't be that difficult. They just haven't. I have a membership and would like the same level of customer service.

      AARPConsumerCare
      Community Champion ⭐
      February 10, 2025

      @PaulineC593962  I understand your frustration. I've sent you a private message where you can share your account information so I can look into it for you. Thank you.  Jodee R.  

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