Contributor ⭐

Rewards not added to my account. I have not maxed out today March 4

Forum|Forum|3 years ago
March 4, 2023
110 replies
44181 views

The rewards page is not showing the points I earned today, March 4, 2023. I have not maxed out. The last added points were recorded yesterday March 3, 2023. No points have been added to my account. I have played games, watched videos, and answered quizzes. I complete the activity but the system does not record the points earned. I thought there was a glitch this morning but I tried again in the afternoon with the same results: NO POINTS ADDED for reward activities completed. How can I fix the problem?

Show previous replies

K

km36297351

Contributor ⭐

Same thing here. I tried restarting, clearing our AARP cookies, etc. Nothing has worked.

R

RDP1951

Contributor ⭐

I think it's them--they were doing so good. They must be letting the boomers work on it again

K

KathrynS782810

Contributor ⭐

I didn't even get mine yesterday either

1

11320cs

Contributor ⭐⭐⭐

Have not been able to earn points since the outage on Friday. This repair is taking a long time!

T

TDee

Contributor ⭐

I haven't maxed out since Thursday, 3/2. I stopped earning points about a quarter of the way through my session on 3/3. Now it's Sunday, 3/5 and I still can't earn points.

L

l911900s

Contributor ⭐

Same here not receiving any points!

S

SoniaV162186

Contributor ⭐

Third Consecutive Day of no earned Reward points for quizzes and videos (March 3, 4 & 5).

This has been going on all weekend!

AARP which is a multi-million member organization needs to reward all paid/free members maximum points (7,500/5,000) for this IT failure!

Inexcusable for a nationwide organization.

EVERY AARP MEMBER NEEDS TO CLAIM ALL REWARD POINTS LOST FOR THESE 3 DAYS VIA CHAT OR PHONE CALL ON MONDAY.

We may crash the AARP website but the IT Department and National AARP Leadership will get the message of poor customer service.

C

chas0501

Contributor ⭐⭐

I agree! My lost points are now over 15,000---Saturday, Sunday and partial Friday! AARP is always bragging about the power we have...let's show them! (And maybe say "Goodbye" to Hello World!)

choochoochas

S

SoniaV162186

Contributor ⭐

Yes! AARP also needs to say goodbye to “Hello World” which handles all SWEEPSTAKES Prizes.

It takes “Hello World” 8 to 10 weeks to send SWEEPSTAKES prizes to winners.

I had to contact them again and again after 10 weeks because when I first contacted Hello World after 8 weeks, they told me to wait two more weeks because that’s what the delivery sweepstakes prize rules stated.

To make long story short, I didn’t receive my SWEEPSTAKES prize for almost 3 months!!!

In this age of “Prime” delivery, 8 to 10 weeks for delivery is even slower than the Pony Express and takes us back to the “Stone Age”.

My understanding, after doing some internet research, is that when people forget to claim their prize after waiting more than 8 to 10 weeks, the prize goes unclaimed and the delivery company (Hello World) keeps the Sweepstakes Prize whether it be a gift card, cash prize or actual physical prize!

AARP is a good organization, but highly inefficient at times, especially with their IT department.

andrewtoo

Community Champion ⭐⭐

Rather than the cutesy Throwback Thursday, we have the Throw-out Saturday and Sunday.

Let's enjoy our Game of Throwns!

Yeah, Yeah, I think I'm funny...frustration brings that out of me, I suppose 👿

AndrewToo

R

rc5185366

Contributor ⭐⭐

You are funny!! That was hysterical and put a smile on my face.

B

BearsFanNumeroUno

Contributor ⭐

Same thing for me. Inexcusable IT issue. I normally Max Out daily. No points since March 3. Unacceptable!

A

Army49

Contributor ⭐⭐

For the past several days, no points earned and no daily visit points awarded, BUT points were able to be redeemed for Gift cards, Instant Wins, and Sweepstakes. There were a few technical difficulties/errors on some of the Instant Wins games. Maybe AARP wants us to use up our points.

C

chas0501

Contributor ⭐⭐

Here's a question: Did anyone actually receive anything for redeeming points for gift cards, instant wins, or sweepstakes? Or have we just been throwing our points away for the last 3+ days?

choochoochas

R

r767831w

Conversationalist ⭐⭐

It *appears* (note the stress on "appears") that I received the sweepstakes entries I bought. But AARP's tech is so pathetic that I have no idea if I really did.