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Conversationalist ⭐⭐
January 7, 2025

Points expiration -- how to tell in advance?

  • January 7, 2025
  • 8 replies
  • 2232 views

When I go into "Transaction History" and then to the "Points Expiration" tab, all it tells me is that none of my points have expired.  It used to show how many points were going to expire each month for the next several months.  Has this information been moved elsewhere?  How can I tell whether my points are going to expire, before it's too late and they have already expired?  Thanks.

    8 replies

    Community Champion ⭐
    January 7, 2025

    @r767831w Thanks for reaching out about your AARP Rewards point expiration. I'm happy to help! You can now view your expiring points from the dashboard by clicking "My Dashboard" from the AARP Rewards dropdown menu. After visiting your dashboard, you'll see expiring points to the right. - Christy C. 

    r767831wAuthor
    Conversationalist ⭐⭐
    January 8, 2025

    Thanks, but when I go to My Dashboard (which I'd done before posting here, BTW), I see "Total Activities Completed," "Points Earned," "Total Redemptions Completed," and "Savings."  Below that I see "My Recent Points Activity."  Below that is something about Digital Offers.  Nowhere do I see how many points I have expiring or when.  Could you please clarify?

    Community Champion ⭐
    January 8, 2025

    @r767831w Of course! I'm happy to share from "My Dashboard" under "My Recent Points Activity" you'll see (to the right) any expiring point. If you need additional help, please send us a private message. - Christy C. 

    WebWiseWoman
    Community Champion ⭐⭐⭐
    January 8, 2025

    Yet another "improvement" that isn't... Now we can only see current month expiring; and it's pretty obscure; but once again, AARP IT does its own thing...

    Community Champion ⭐
    January 8, 2025

    @WebWiseWoman Let me help clear this up! You can actually view farther out than the current month when you check Points Expiration from the transaction history: https://www.aarp.org/rewards/transaction/#view=expiration  - Janelle M.

    WebWiseWoman
    Community Champion ⭐⭐⭐
    January 9, 2025

    Thanks for restoring this option.