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SeanK1
Contributor ⭐⭐
May 9, 2025

Not enough points to redeem this reward.

  • May 9, 2025
  • 19 replies
  • 4052 views

Getting error "Not enough points to redeem this reward." When doing instant win and sweepstakes. I have over million points, I sure do have enough points.

 

 

      19 replies

      r767831w
      Conversationalist ⭐⭐
      May 9, 2025

      Yep, same here -- over a million points, but not enough to redeem.  Numerous other posts from this evening about this issue.  And yet I'm sure that AARP will take weeks/months to fix it, as always.

        coolmaine
        Conversationalist ⭐
        May 9, 2025

         I don't have as many points as you do, a little over 99,000, tried 3 times and it said the same thing. Not enough points for Macy's $10 instant win.

          AARPConsumerCare
          Community Champion ⭐
          May 9, 2025

          I can understand your concern, @coolmaine. We have been informed from our team that the issue has been resolved, please try again. Thank you for reporting. - Diana G.

          WilliamM384600
          Contributor ⭐
          May 9, 2025

          You are not alone. I'm having the same issues trying to redeem rewards points for "Instant Wins".

          "Not enough points to redeem this reward".

            AARPConsumerCare
            Community Champion ⭐
            May 9, 2025

            WilliamM384600, we are sorry for this inconvenience. The problem has been reported. We ask that you please try again later. -Shannon R

            jimbo69000
            Contributor ⭐
            May 9, 2025

            I have almos 3 million points and have the same problem. Not enough points to redeem this reward.

             

             

              AARPConsumerCare
              Community Champion ⭐
              May 9, 2025

              HI jimbo69000. This error should be resolved. Please let us know if you're still receiving the error message. Thanks for being part of AARP Rewards! - Brandon C.

              a170760g
              a170760g
              Contributor ⭐⭐
              May 9, 2025

              Same issue for me... It seems like they have something like this occur every 2-3 months :(.

                BillD916633
                BillD916633
                Conversationalist ⭐
                May 9, 2025

                 

                its more like every freaking day !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                  g411650t
                  Contributor ⭐
                  May 9, 2025

                  Yes, me, too.

                    mikespo
                    Contributor ⭐
                    May 9, 2025

                    🍊🤡  Same. Have never seen it before. AARP usually resolves glitches like this pretty quickly.

                      rednexsrus
                      rednexsrus
                      Community Champion ⭐
                      May 9, 2025

                       

                      IT Department is deliberately causing all these errors. They have no idea what they are doing or how to fix anything, & the @consumer Care bots are adding fuel to the fire. SHUT THIS PROGRAM DOWN. ALL MEMBERS NEED TO CANCEL THEIR MEMBERSHIP ASAP

                      lucyp061351
                        drlindamc
                        Contributor ⭐⭐
                        May 9, 2025

                        That’s a bit harsh. AARP is much more than Rewards Points; I didn’t join AARP just to get free or discounted gift cards. But I suppose if that is the reason someone joined AARP then you might want to cancel your membership; it is true there have been several glitches recently. However there also recently have been A LOT more gift cards available to be bought with points than there used to be. 

                          drlindamc
                          Contributor ⭐⭐
                          May 9, 2025

                          Yes, I have the same problem, 32,000+ points and it says I don’t have enough points for any of the instant wins. Very disappointing, that’s usually how I begin my day, by doing all the AARP instant wins in which I’m interested. And it also won’t allow me to begin my own post in this section, I can only reply  to someone else (thank you SeanK1) I hope they fix this soon!

                            AARPConsumerCare
                            Community Champion ⭐
                            May 9, 2025

                            I sincerely apologize for any frustration this may have caused you, @drlindamc. This issue with the points has been resolved. If you need anything else, please don't hesitate to reach out. - Daniela R. 

                              cmulinix
                              Conversationalist ⭐
                              May 9, 2025

                              I had the same thing for an instant win Walmart gift card.

                                AARPConsumerCare
                                Community Champion ⭐
                                May 9, 2025

                                Hi cmulinix. This error message has been resolved. If you're still receiving the error please let us know. Thanks for being part of AARP Rewards! - Brandon C.

                                chas0501
                                Contributor ⭐⭐
                                May 9, 2025

                                Update:  Fixed! THANK YOU!

                                choochoochas
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