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judcor
Contributor ⭐
January 30, 2025

Just keeps going downhill !

  • January 30, 2025
  • 19 replies
  • 4581 views

What happened to the side margin list of topics when a video was open???  It had a list of topics  such as  Health, Fitness, Scams/Frauds, Top Tips, etc    It was easy to click on such topics and watch a series of videos which would autoplay.  I could also type in a word  such as "relaxation" and it would bring up a series of videos which would also autoplay.  NOW that whole screen is gone and the search feature doesn't work-  Seriously your website is a mess and it seems more disappointing every week.  Between the constant technical fixes, error messages and days needed to fix, and now THIS mess with not being able to easily search for favorite videos,  I am seriously considering just walking away and never looking at this account again !  

      19 replies

      ridgeviewfarm
      Conversationalist ⭐
      January 30, 2025

      Absolutely nothing working this morning.  AARP obviously has no idea what the word "intermittent" means.

        LesL269823
        LesL269823
        Conversationalist ⭐⭐
        January 30, 2025

        This may (or may not) be a beginning step to recovering the value of rewards points.

         

        These changes might be an attempt to add some validation to the rewards program, maybe an attempt to thwart the rumors of bots or users gathering points without interacting or consuming the content.

         

        Much like the inconvenience of two step verifications, dreaded CATCA's, password attempt lockouts simply because you did not notice your caps lock was on, things will always be changing 

         

         

          rsbobcat
          Contributor ⭐⭐
          January 30, 2025

          For several days seems most videos default to the same "wildfires" video so cannot even complete seeing most of them. Ridiculous......

           

            judcorAuthor
            Contributor ⭐
            January 30, 2025

            Oh I noticed that too this morning!!   very aggravating!    been trying for two hours to find a video that will play and isnt about wildfires!   

              dv2286
              Contributor ⭐
              January 30, 2025

              Not only that, the videos are so large now they no longer fit my lap top screen, I have to adjust the positioning for each one.

                je1020
                Contributor ⭐
                January 30, 2025

                Me too, my eye sight is poor so I have set my computer to enlarge the text.  The videos now only show about the top 1/3 of the picture.  If I want to watch one I have to keep adjusting the size of the image, this just makes watching them irksome rather than enjoyable.

                  rednexsrus
                  rednexsrus
                  Community Champion ⭐
                  January 31, 2025

                  @dv2286 

                  @JV1020 

                  That my friends is what IT calls IMPROVEMENTS  😫

                  lucyp061351
                    Bazynga
                    Bazynga
                    Contributor ⭐
                    February 5, 2025

                    OMG... It's been 6 1/2 weeks since 12/20/24's shut-down for "maintenance" and the site is still not working correctly...or maybe it's "working as designed."  Weekly videos default to "5 Things to Do,"

                    even some of the monthly videos are defaulting to the same thing now. Plus, many of the other videos either don't award points or default to a different video than the one selected. Obviously, the AARP IT Dept. doesn't know how to fix things or they just don't care. Can't stop worrying about the accuracy of the other AARP websites. Sorry for the cynical attitude, but this mess has really disappointed me. 

                    LesL269823
                    LesL269823
                    Conversationalist ⭐⭐
                    February 5, 2025

                    SNAFU and FUBAR sound familiar? Remember Radar O'Reilly? So, for now, learn to work what works the way it will work. 

                     

                    A lot of shorter videos seem to be missing, so it defaults to 5 things weekly, currently aka wildfires. 

                    I have found a couple shorter vides that run, don't show points awarded that they don't, so believe and mark it so you won't waste your time on it again.

                     

                    For now there are enough 10+ min vids you can max your points on each day. There looks to be enough weekly to mix in 10+%.

                     

                    From about 97 - 2017 I  had an 87 volvo wagon, one of the super boxy ones. A second hand buy I drove it over 20 years until it was near 400K miles. If you knew all its quirks, it got you where you needed to go. Not in comfort, not in speed, but you got there. 

                     

                    For a time long enough I count it in years, I have believed the site issues here was due to contractors. What seems apparent is AARP not acknowledging failure to users and they show an inability to fix internal departments. 

                     

                    No matter, expect more changes to this farpotshket program.

                     

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