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LauraA259693
Contributor ⭐
July 30, 2024

Issues connecting aarp with google fit

  • July 30, 2024
  • 121 replies
  • 32836 views

When I try to connect it says an error message that Google blocked it from accessing. But I try to find it in apps to connect and it's not on the list.

      121 replies

      AARPConsumerCare
      Community Champion ⭐
      July 31, 2024

      I'm sorry you're having trouble connecting your Google Fit to AARP Rewards. You'll need to give permission from fitness tracker's app to share data with AARP Rewards. You can try reaching out to Google Fit's support services for help with providing permissions. - Christy C. 

      KenleeE282473
      Contributor ⭐⭐
      August 2, 2024

      I am having same issue.  There is now no way to sync google fit with aarp.  Would you consider adding Samsung Health as a tracker instead, please?

        AARPConsumerCare
        Community Champion ⭐
        August 2, 2024

        @KenleeE282473 Thank you for reaching out! Google Fit is a supported fitness tracker. Please visit our article for steps to get your device connected and synced: https://aarp.info/3emKZ8q. Since there are many manufacturers of fitness devices and developers for applications, we are unable to support them all. Unfortunately, Samsung Health is not a supported tracker. We apologize for any inconvenience.  - Janelle M.

        KenleeE282473
        Contributor ⭐⭐
        August 3, 2024

        We're you able to find a way to reconnect AARP with Google Fit?  I cannot find it in the list either.

          JohnS943689
          Contributor ⭐
          August 7, 2024

          Have you found a way to solve this? I am having the same problem 😕 

            stlsports
            Contributor ⭐
            August 9, 2024

            anyone have a fix?

              JohnS943689
              Contributor ⭐
              August 9, 2024

              The problem is with the AARP NOW app. I connected mapmywalk app to google fit in only a few seconds. Maybe they will fix this someday......

                a170760g
                a170760g
                Contributor ⭐⭐
                August 28, 2024

                The problem is that Google Fit no longer shows AARP Now as a possible Third-party app to connect to. Since it is not in the list there's no way to make AARP Now & Google Fit connect to each other, thus the error everyone is getting. AARP needs to find out how this happened and get the AARP Now app added back to the accepted list of Google Fit apps to connect to. 

                  AARPConsumerCare
                  Community Champion ⭐
                  August 29, 2024

                   I am sorry to hear you are having trouble syncing your AARP Now app to Google Fit. We would not be able to troubleshoot issues you may be having with their app. If you are having trouble giving permissions to the AARP Now app, please reach out to Google's support team for further assistance. You can reach them at this link: https://support.google.com/fit#topic. I hope this helps - Caleb G.  

                  a170760g
                  a170760g
                  Contributor ⭐⭐
                  August 30, 2024

                  Hi,

                  I don't think you understood my post. Please escalate to AARP IT that the AARP Now app (at least on Android) is no longer in the Third-party list of apps that Google Fit allows connection from. AARP has to fix this, not Google. Here's the allowed list of apps, the AARP Now app is Not on the list: https://play.google.com/store/apps/collection/promotion_3000e6f_googlefit_all

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