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KristenD222700
Contributor ⭐
March 3, 2024

instant win game a sham got 3 burlington in a row in slot machine and says i didn't win

  • March 3, 2024
  • 13 replies
  • 4378 views

just played burlinton instant win game got 3 burlington symbols in slot machine game and it says sorry you didn't win, what the hell,  then how do you win? what a joke can someone tell how you are suppose to win? janelle can you let me know?

      13 replies

      Karyn8
      Community Champion ⭐
      March 4, 2024

       Did you get them in the middle row? It takes the three to be in a row only on the middle row to win. 

      Karyn
      a170938b
      Conversationalist ⭐⭐
      March 4, 2024

      The slot machine game has only one row.

      JanelleR714940
      Contributor ⭐
      March 4, 2024

      Same and they won't do anything other than to report to their team.  Mine was petsmart.

        AleaB660107
        Contributor ⭐
        March 4, 2024

        I had Red Lobster 3 in a row and also didn't win. 

          Nadja7
          Contributor ⭐⭐⭐
          March 4, 2024

           

          Oh no!  I guess your not the only one.  That is so disappointing. 

           

            AndrewM333062
            Contributor ⭐⭐
            March 5, 2024

            was told it was an error i won and reimbursed me 50 points whoopie the games are a joke

              mexicolisa
              Contributor ⭐
              March 15, 2024

              The same thing happened to me last night with an Ulta gift card. I argued that they should follow their own game rules, but no luck. They credited me the 50 points.

                AARPConsumerCare
                Community Champion ⭐
                March 15, 2024

                Hi mexicolisa. I'm sorry about the confusion, but you did not win the Instant Win. The Rewards Team is aware of this issue and working to resolve it. If you have any questions, I'm always here to help. - Stephen K.

                Hedgehog999
                Contributor ⭐
                March 15, 2024

                Same thing happened to me.

                 

                 

                  AARPConsumerCare
                  Community Champion ⭐
                  March 15, 2024

                  Hi Hedgehog999! We are aware that some users are experiencing visual discrepancies in the outcome of the games. We are working to resolve these issues as quickly as possible. Rest assured, the message below the game is the official disposition and outcome of the game. -Sue J

                  KellytheBelly
                  KellytheBelly
                  Community Champion ⭐⭐⭐
                  March 15, 2024
                   

                  Hello, @KristenD222700 | @Hedgehog999 | AndrewM333062 | mexicolisa | nancyian | AleaB660107 | JanelleR714940 | Karyn8 | a170938b

                   

                  Here's the latest response from @AARPTeri, in regard to any confusion with the new instant wins.

                   

                  https://community.aarp.org/t5/Redemption/Instant-Wins-Clarity/m-p/2544041/highlight/true#M9467

                   

                  @AARPTeri wrote 03-15-2024 08:38 AM:

                  Rest assured that the message below the game is the official disposition and outcome of the game.  We are working on resolving the visual issues.

                  ⭑ ๋࣭ ⭑... ⌞What the GLITCH!⌝ ... ⭑ ๋࣭ ⭑(っ ͡ ͡° - ͡ ͡° ς) Made of flesh and bone, not chips and blips.
                    Karyn8
                    Community Champion ⭐
                    March 15, 2024

                     So does that mean if you get three different symbols you could still be a winner since the slot machine doesn't matter?

                    Karyn
                    AARPConsumerCare
                    Community Champion ⭐
                    March 20, 2024

                    @Karyn8   We are so sorry for the confusion, and are working to resolve these issues as quickly as possible. As you continue to play Instant Win, the message below the game is the official disposition and outcome, so yes you could still win. Thanks for participating in AARP Rewards!  Jodee R. 

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