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r767831w
Conversationalist ⭐⭐
February 11, 2025

Infuriating that videos continue to glitch

  • February 11, 2025
  • 8 replies
  • 2650 views
Watching videos should be a relaxing points-earning opportunity. Instead it is some kind of sadistic scavenger hunt to find videos that actually work AND actually award points at the end. There is ZERO reason that this cannot be fixed, and yet it is not. AARP used to respect its members, but not anymore.

      8 replies

      AARPConsumerCare
      Community Champion ⭐
      February 11, 2025

      @r767831w  I understand, and I apologize for the inconvenience. I've sent you a private message. Will you please respond with your email address, so I can review your account. Thank you.  Jodee R. 

      r767831wAuthor
      Conversationalist ⭐⭐
      February 11, 2025

      Why do you want to review my account when EVERYONE is encountering the same problems?  Videos that play but don't award points, videos that won't play at all, links that take us to a different video than the one we clicked on, videos that say we've already viewed them when we haven't, etc etc etc.  This is NOT a problem in my account, it's a problem with your stunningly incompetent tech team.

        AARPConsumerCare
        Community Champion ⭐
        February 11, 2025

        @r767831w   I understand. When you have a moment to reach out in a private message, I'll be happy to review your account. I'm always here to help!  Jodee R.  

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