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JenniferG520197
Contributor ⭐
February 16, 2025

Gift Card Not Delivered!

  • February 16, 2025
  • 5 replies
  • 2375 views

It has been over 48 hours and still no Airbnb gift card in my email or junk folder. Going to miss out on booking thanks to such a ridiculous delay in delivery. 

      5 replies

      AARPConsumerCare
      Community Champion ⭐
      February 17, 2025

      I can understand your concern, @JenniferG520197. The Digital Rewards are usually delivered within 24 hours for orders submitted during normal business hours (Monday through Friday, 8 a.m. — 5 p.m. EST). Delivery times may exceed 24 hours in certain instances. Please send me a private message or reach out to us via chat, text or phone: https://aarp.info/3epCObA to check on your gift card. Thank you! - Diana G.

      coolcycle
      Contributor ⭐
      February 25, 2025

      I had this same problem last year.  Spent days on the phone trying to get my gift card. I eventually got my gift card. Google search shows many people have had the same problem going back for years.  AARP can't seem to fix it.  Decided it is not worth the hassle, at least for Airbnb when you could lose the rental you want.

        DylanR661391
        Contributor ⭐
        May 10, 2025

        How long did it take for you to get your gift card?

          AARPConsumerCare
          Community Champion ⭐
          May 12, 2025

          DylanR661391 It's typical for Digital Rewards to be delivered to your email within 24 hours, when submitted during normal business hours. However, it may take longer in some cases. You can learn more here - https://aarp.info/3llQSny - Christy C. 

          DianaE645792
          Contributor ⭐
          March 1, 2026

          Me too. Waiting since 2/24.

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