Contributor ⭐⭐

Get your reward link doesn’t work

Forum|Forum|8 months ago
January 24, 2026
10 replies
1440 views

I won an instant win but get your link reward in email doesn’t work.

it says the page you want is unavailable

what do I do?

thanks

S

shamit

Community Champion ⭐

Call the number on your email with the link on Monday during the hours listed. Hopefully someone will be able to help. Nobody is around during weekends and holidays. So Monday it is.

M

MichaelD909345Author

Contributor ⭐⭐

Thanks

SereneSeagull

Community Champion ⭐

Have the same thing as well now for one of my cards I used points for. When I click on the get your reward button from email, I get connection not private. Error code at bottom relates to error cert not valid. It’s on their end

A

AshleyD2541

Contributor ⭐

same thing for me, got a burger king card and it says the same thing connection not private.

SereneSeagull

Community Champion ⭐

Now when you try the get reward button on email you get an acknowledgement from AARP about it.

SereneSeagull

Community Champion ⭐

Update

— Just called and within a minute I was sent another email with a working link to the gift card. The entire call lasted probably less than 2 minutes, and I had no wait time when I called.

edit — Have your original email up and ready because they’ll be asking you for the last 4 digits of the Order Number from the email.

M

MichaelD909345Author

Contributor ⭐⭐

Well I called and after 20 minute hold and being disconnected we finally got the emails resent