Community Manager

E-Gift Cards

Forum|Forum|7 years ago
September 27, 2019
45 replies
38815 views

During our initial few days of beta - we realize that there have been a few bumps in the road.

There were some issues with e-cards.

Points Only: There was an error with a link included in the redemption email for 3 brands – Safeway, Uber and Uno.

All users who used points for one of these e-gift cards will receive a NEW confirmation email tonight with the correct code included. (Please Note: The code is still only for one-time use).

Gift Cards for Purchase: All of these redemptions had a missing redemption link/URL starting around 9 am on 9/25. We’ve been working on a solution and believe we have it working, but if you experience any issues, please contact us!

Thank you! We are working hard to continue to make updates and fix any issues and appreciate all of your feedback.

Show previous replies

D

DouglasH842864

Contributor ⭐

Thank you Teri, I received mine!! I am loving this new program.

B

bree702

Contributor ⭐

Why is there no resolution for the Carnival ecards missing the pins. This is insane that this has not been resolved. How hard is it to look up a e-gift card number and supply the pin?

M

markd894787

Contributor ⭐

Can someone from AARP please explain why gift cards for points were initially available but have since been removed and have not returned?

G

g626g626

Contributor ⭐

it was probably a welcome to the club thing. most of the offers were below the initial starting amount of points that were given. i suppose that there are some things that you have to save up for but just when you have a million points they will change it again. strike while the offer you want is there and dont regret waiting for something better. hey the program is free and interesting. lets keep it that way.

g626

OrganizedChaos75

Contributor ⭐

@g626g626 wrote:
hey the program is free and interesting. lets keep it that way.

AARP Rewards isn't necessarily free considering they're making people become paid members now if they want to buy certain gift cards. Gift cards that didn't require membership before.

And gift cards that are being sold for equal their face value, or $1.00 less than face value, isn't intersting at all.

M

markd894787

Contributor ⭐

I see the points-only redemption for uber is back. That's the good news. But when I tried to redeem for it, it said "out of stock". There's also a points-only redemption for Uno Pizza. I didn't try that one.

J

jh36627153

Contributor ⭐

All the questions about Carnival gift cards and no positive answers from AARP other than "we're working on it." Whoever is running the Beta test needs to find another career. This is the Microsoft approach to new releases, put it on the street and let the users identify the bugs. Pull the Rewards site off line, fix it and then re-release it. AARP is too good of an organization to let something like this occur.

mi4090

Community Champion ⭐⭐

Hello @jh36627153

Good suggestions, but this is all intentional. Rewards program already knew what to expect from the R4G program. The program could have been launched without any problems, but that's to much like right.

It's like we're being told (We're giving you what you deserve, Nothing!) Pay for everything and get a $2 discount

Have a Blessed Day,

Marylin

S

sv5213

Contributor ⭐

I liked getting physical gift cards. I am less likely to get them buried in my e-mail and they make a nice enclosure as a gift.

I think it was an assumption (by the new program) without evidence that everyone prefers e-cards.

G

g626g626

Contributor ⭐

Some times it is easier to cut and paste rather than finding glasses and still getting the nunbers wrong. The option to choose which one would be nice. Maybe not having to supply an envelope and stamp would make more items available for everybody

g626

D

df1104

Contributor ⭐

There is no additional payment for purchase E-Gift Card only PayPal and Apple Pay Only. Please add another payment like old programs.

daniel4ever

Contributor ⭐⭐

Hi! I have never purchased a gift card here before. Am I correct in my understanding that the gift card redemption codes are only sent to me? Can I forward them to someone else? I mean, they are "gift cards" after all. I want to give them as a GIFT. I am just trying to understand how this all works - since I have just spent a long time trying to find the info on your website, and cannot.

Thanks for any help!