Different "reels" for instant wins?

Do you mean that your Instant Wins only show one reel, or that only one reel moves?  Today, I noticed that some (but not all) of the Instant Wins that showed up as reels for me only had the first reel spinning, but when it stopped, it wasn't the winning icon, so got the "Sorry you didn't win" message. Some of the other Instant Wins had all 3 reels spinning, but they never stopped, so I had to close out the Instant Win, but when I tried to play it again, it said I already played. Not sure if this is due to the website being swamped with traffic, or some other glitch in the system.

Hey, @DawnC386449! We'd like to talk more about the instant wins that you have compared. If you could please enable your private messages, we can gather more details about this. To enable to your messages from your settings, you can take a look at this article https://aarp.info/47hWcl7. ~Corinna D.