I did not receive an email confirmation for my People's magazine subscription from Jan 31st. I did see somewhere that some people were getting their gift cards 3-4 days after redemption 😞

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AARPConsumerCare

Community Champion ⭐

I can see how frustrating this can be, @MariaK113398. I've sent you a dm to check on your redemption. Thank you! - Diana G.

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MariaK113398

Conversationalist ⭐⭐

I received it today.....

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Karyn8

Community Champion ⭐

I had an instant win yesterday and didn't receive the gift card either. I hope by calling Monday morning they will acknowledge the win and send the link.

Karyn

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nabach

Contributor ⭐

I won aLowe’s instant gift card last night. Never received an e-mail saying I won. Have to call on Monday too!

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AARPConsumerCare

Community Champion ⭐

Hi @nabach, let's check the status of your Lowe's gift card. When you get a moment, please send me a private message and include your email address to locate your account. Here is an article that will show you how to activate Private messages: https://aarp.info/47hWcl7. I look forward to assisting you. - Daniela R.

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ChrisC30545

Contributor ⭐

The same is here. I had not received Panera gift card yet that I redeemed as soon as it became available in Extra Credit

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RiverBoatAndrew

Conversationalist ⭐⭐

Canned response... "I'm so sorry to hear that you did not receive your gift card. I'll escalate your case and you should have a response within 3-5 days." Be prepared to call again in 6 days, when they will once again "escalate" your case, and once again, you should have a response in 4-5 days

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RiverBoatAndrew

Conversationalist ⭐⭐

Canned response... "I'm so sorry to hear that you did not receive your gift card. I'll escalate your case and you should have a response within 3-5 days." Be prepared to call again in 6 days, when they will once again "escalate" your case, and once again, you should have a response in 4-5 days

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cmulinix

Conversationalist ⭐

@co68227406 wrote:
Hello, I did not receive a $5 Panera gift card from Feb 1 ~ 12:30am.
Thanks.

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cmulinix

Conversationalist ⭐

I did not receieve my $5 Papa John's Gift Card -15000 ponts from 2-1. Also, tried calling a rewards phone number and it acted like I dialed a disconnected number. Yes, it was after 8am on a weekday.

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AARPConsumerCare

Community Champion ⭐

cmulinix We're happy to help! Gift cards redeemed through AARP Rewards should be received to your email address within 24 hours (within normal business hours). You may have to check your spam/junk folder. If you haven't received the gift card email, please send us a private message, so we can check on this for you! - Christy C.