Dashboard seen as a huge problem!

Though the AARPRewards website has always been very fragile and problematic, it has become a source of continuous frustration since the creation of the dashboard. Simply put, we can't use the program anymore with any sense of reliability.

I am not sure if any customer cares about the dashboard; I certainly do not find it of any use at all. 

I suggest that the IT group tries, if possible, to undo the immense damage they have done by creating the dashboard. Maybe reversing it could help improve the website. 

I think it was a case of "if it's not broken, don't fix it."

But now that it's broken, fix it by getting rid of a useless feature.