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LucyJ713063
Contributor ⭐
September 1, 2024

Cruise Line Gift Cards email error

  • September 1, 2024
  • 5 replies
  • 1699 views

So I just bought 2 $500 gift cards. And after I clicked to purchase my email was incorrect!!

At the end of my email there was a period after (.com.) . Where can I check my purchase of gift cards on here? Can someone please help me with this issue?

 

Thank you

Lucy Jimenez

    5 replies

    JodieD
    Contributor ⭐
    September 1, 2024

    Check your credit card. I bet the transaction didn’t go through because the email address wouldn’t have been valid. Or maybe it did go through because the end period was insignificant. Check your junk/spam folder. That’s where I found MY purchased cards.

    Good luck!

    BillinJo
    Contributor ⭐
    September 2, 2024

    I purchased two $500 and one $100 Carnival cards over 5 hours ago and still haven’t received them. This is ridiculous! They are showing up on my credit card but are nowhere to be found in email folders. Not even a confirmation email. 

    JodieD
    Contributor ⭐
    September 2, 2024

    When this happened to me, I called the number for an AARP rep and got assured right away. Try it so you don’t feel upset waiting. Happy cruising!

    AARPConsumerCare
    Community Champion ⭐
    September 4, 2024

    @LucyJ13063  I can help! You can check your Transaction History in your Rewards account, or feel free to reach out privately and i'll be happy to check. Click the Chat icon at the bottom right of your screen to talk to a live representative, type Chat with an Agent and then click or type Yes. We will need your email address to check on your gift cards. Thanks!  Jodee R. 

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