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jeannined510577
Contributor ⭐
September 13, 2022

Carnival gift hold but not showing in transactions

  • September 13, 2022
  • 14 replies
  • 4691 views

Yesterday I tried buying carnival gifts cards. The first time the site said cart expired after it took my CC but my credit card is showing pending for the amount I was buying. Went in a second time and after I put in my cc info again it gave me a error but it is now showing another pending charge for the amount.  Neither of these purchases is showing in my transaction history. Has the happened to anyone else? 

    14 replies

    j906045d
    Contributor ⭐
    September 13, 2022

    Yes, yesterday I 'ordered' five $25 Lowes cards and gave my CC info.  Same thing, it froze up.  Two more times.  Now my CC has the purchase pending three times (even though 5 cards is the monthly max) and I have not received even one of the E cards.  

    StevenH654709
    Contributor ⭐
    September 13, 2022

    Yes same here I have a pending charge from bank transactions not showing.

    AARPJanelleM
    AARPJanelleM
    Community Champion ⭐
    September 14, 2022

    @jeannined510577 @StevenH654709 @j906045d Pending charges for transactions that did not go through will fall off within 72 hours. If you notice that you have a charge that posts and you did not receive the gift card email to your inbox or spam folder, be sure to let me know so I can get to the bottom of it, I'm here to help!

    TiffanyC287389
    Contributor ⭐
    March 29, 2024

    Good morning

     Same issue with me and they still have not resolve the pending transactions since Monday. My bank will not release the amount money they have pending until they close the pending transaction. Call AARP THEY STATED 24 HOURS. IT IS NOW FRIDAY, STILL HAVE NOT RECEIVED MY MONEY IN MY ACCOUNT. THIS IS HORRIBLE BUSINESS. MY ERROR WAS SHOWING ON AARP END (THERE WAS PROBLEM PROCESSING MY PAYMENT).OBVIOUSLY IT WASNT IF THEY CHARGE MY CARD. 

    TiffanyC287389
    Contributor ⭐
    March 29, 2024

    Good morning

     Same issue with me and they still have not resolve the pending transactions since Monday. My bank will not release the amount money they have pending until they close the pending transaction. Call AARP THEY STATED 24 HOURS. IT IS NOW FRIDAY, STILL HAVE NOT RECEIVED MY MONEY IN MY ACCOUNT. THIS IS HORRIBLE BUSINESS. MY ERROR WAS SHOWING ON AARP END (THERE WAS PROBLEM PROCESSING MY PAYMENT).OBVIOUSLY IT WASNT IF THEY CHARGE MY CARD. 

    AARPConsumerCare
    Community Champion ⭐
    April 1, 2024

    @TinaC516036  I'm not seeing any current gift card purchases or emails not sent. Pending charges for transactions that did not go through will fall off within 72 hours. If you notice that you have a charge that posts and you did not receive the gift card email to your inbox or spam folder, be sure to let me know so I can get to the bottom of it, I'm here to help!  Jodee R. 

    PhillipS46470
    Contributor ⭐
    November 6, 2024

    Same problem for me, 1 week later and have $1800 in carnival gift card pending hold, this is why I have cancelled AARP RENEWAL, this is second time this happened and customer service was shat.

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