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CraigD696958
Contributor ⭐
February 8, 2023

CANT PURCHASE ANY GIFTCARDS

  • February 8, 2023
  • 10 replies
  • 3044 views

I have used different browsers .. my name and address is exactly correct and I keep getting this message over and over .. I have the money in my account plus 10 .. i came to this forum and see that other people are having this same exact problem .. I feel like you guys need to fix your payment portal should probably be the main focus for tonight’s maintenance 

    10 replies

    AARPJanelleM
    AARPJanelleM
    Community Champion ⭐
    February 9, 2023

    @CraigD696958 Thank you for reaching out and letting us know about this error you are receiving. Ad-blockers may also cause this error message; have you had an opportunity to try disabling any browser-based ad block and tracking settings? If you'd like to let me know which browser you are using, I can provide the steps we have to disable these settings.  

    PhillipS46470
    Contributor ⭐
    March 15, 2024

    This is not the issue, it is YOUR WEBSITE,this problem days back over 4 years, as I was unaware of this issue until after I signed up yesterday, I will be calling to cancel subscription today.

      AARPConsumerCare
      Community Champion ⭐
      March 15, 2024

      Hi Phillip. I'm sorry you're having an issue purchasing gift cards. If you are getting a payment error, please click on https://aarp.info/38ASdWR  If not, may I please ask the error message you are getting? If you have any questions, please send a Private Message to https://m.me/aarp and I'd be glad to help you. - Stephen K.

      RobertW935818
      Contributor ⭐⭐⭐
      April 17, 2026

      I am having this exact same issue.  Why does AARP seem to have this issue for years on end!?!??!??!   They just randomly block people from buying gift cards??

      SummerOnTheWay1
      SummerOnTheWay1
      Community Champion ⭐⭐⭐
      April 17, 2026

      [Thursday 4/16/26] ➡️ OLD THREAD FROM 2-8-23 ⬅️

       

      @RobertW935818 

       

      (1) Have you called back the AARP Customer Service about you CHANGING your "email address"? They have to do it.

       

      (2) AARP has NOT "blocked" you. Email addresses have to MATCH - your credit card/debit card & what AARP has. You posted THIS MORNING that you "changed" your email address. I had suggested you call them back & ask AARP to change THEIR records.

       

      (3) Ranting on THIS AARP Community Board is going to end up with your access being removed. They DONOT like this & part of their GUIDELINES.

       

      Anyway, it is up to YOU to "fix" your issue by calling them again.

       

      ➡️[*** @RobertW935818 wrote:

      I am having this exact same issue.  Why does AARP seem to have this issue for years on end!?!??!??!   They just randomly block people from buying gift cards??



      RobertW935818
      Contributor ⭐⭐⭐
      April 17, 2026

      I called them over and over and over.

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