Contributor ⭐

Buying cards almost always almost always errors out

Forum|Forum|4 years ago
September 7, 2022
125 replies
48894 views

I've given up so many times when I wanted an AARP card because it seems like a lottery with this error that has been posted over and over since 2020 😞

Does anyone know of a way to get PAST this? I cannot call because I don't have a phone reception where I am

There was a problem with your payment. Please try again or contact AARP Rewards Support at 1-866-451-6305.

apparantly

Show previous replies

M

MatthiasG12299

Contributor ⭐

I was able to buy Carnival cards on my first try. Since then it has not worked - I have tried several credit cards but always get the well known error message. 😞

I

IS456504

Contributor ⭐

I managed to purchase 2x$500 cards. ever since then i keep getting the error message

"

There was a problem with your payment. Please try again or contact AARP Rewards Customer Care at 1-866-451-6305.

Please note, even though there was an error with this transaction, submitting your payment information may result in a temporary hold on your available funds. While funds have not been removed or withdrawn from your account, they may be temporarily unavailable as is standard baking procedure when validating a request to transact. Before retrying this purchase, please be sure you have the available funds."

K

KarenT908090

Contributor ⭐

I've had this problem for a year now, I get the following error:

"Something went wrong with your transaction. Please try again or contact AARP Rewards Support at 1-866-451-6305.

Please note, even though there was an error with this transaction, submitting your payment information may result in a temporary hold on your available funds. While funds have not been removed or withdrawn from your account, they may be temporarily unavailable as is standard banking procedure when validating a request to transact. Before retrying this purchase, please be sure you have the available funds."

I was able to successfully purchase one gift card yesterday, then tried again and got the same error message. Have tried multiple browsers (Chrome, Edge, Safari, Firefox) and multiple devices (Computer, iPhone, iPad) over multiple networks (wired, wireless, cellular) - all the same error. I've tried disabling ad blockers and allowing pop ups. I called the support number and they put in a ticket.

I

IS456504

Contributor ⭐

same here, same problem same attempted solutions.

then i contact aarp support, and a week later i get a response to try again. It magically worked again, i was able to purchase gift cards, they did not tell me what the issue was.

S

ScottK396815

Contributor ⭐

It’s funny, I just tried this with 2 different cards and got the same error, but somehow both charges showed up on both cards… seems fishy to me. There clearly isn’t a mismatched name if they were able to successfully charge both cards.

B

BriannaH289239

Contributor ⭐

It's March 2024 and this error message is still coming up. I put in a ticket - hoping that resolves it. I tried multiple cards and nothing works (like everyone else) - how can they not fix it on their site if this is such a wide spread problem!!! I just signed up for AARP and I am already regretting my choice...