Skip to main content
kleighton
Contributor ⭐
January 28, 2025

AARP technical support for AARP Rewards

  • January 28, 2025
  • 4 replies
  • 3425 views

  In AARP Rewards, you have a year error in the Transaction History - Expiring Points area.  The expiring points are looking back to 2024 for expiration and not to January and February of 2025.  The year did not roll over correctly at the start of the year.

    4 replies

    laureens479830
    Contributor ⭐
    January 29, 2025

    There is a date/time error in earning and redeeming rewards.  

      r767831w
      Conversationalist ⭐⭐
      January 29, 2025

      Just add that to the ever-growing list of huge tech-fails over the past few months.  I'm sure they'll get around to fixing it sometime in the spring, or possibly the summer, or maybe never.  AARP's contempt for its members is truly dazzling.

        a170938b
        Conversationalist ⭐⭐
        January 29, 2025

        This is what strikes me the most about AARP; the contempt and disrespect they show their customers at every level, including IT and Customer Service,

          GeraldT778730
          Contributor ⭐⭐
          January 29, 2025

          A permanent 'senior moment' we are not going to recover from.

          We are experiencing technical difficulties and delivery times may be extended. We appreciate your understanding and patience as we resolve these technical difficulties.

           

           

          Gerald Tormey
            Terms & ConditionsAccessibility statement