AARP Help

One of the benefits of my AARP membership was instant silver status with Hilton Honors. However, I no longer have silver status and I'm trying to figure out if this benefit was eliminated, or if I need to re-link my AARP and Hilton accounts. Thanks in advance for any help!

As of May 1, 2026, the scores yesterday and today are in the 144,000 range. Someone is gaming the systerm. 

 Please add a Mortgage Calculator to your web site///Thanks Bob

The AARP TX Texas Shred 'Em Event original date was cancelled because of weather and rescheduled for May 2, 2026. I cancelled my golf game and drove over an hour on May 2, 2026 for the first rescheduled day only to find no one there. What happened? Was it cancelled and I missed the announcement? Is the shred day going to be rescheduled again? Is there going to be an actual event we can attend? I emailed the txaarp@aarp.org but have not received a response. Thanks.Mike Chapman

 I'm trying to get into my account at UnitedHealthcare.  The site won't let me set up an account, although I have tried both my account number and my Medicare number, both of which are accurate.  The error message reads:  (Error Code:10002) User Not Eligible: We're having trouble finding you in our records. Please check that your entries match the information on your health insurance ID card.They DO. Now, why would I not be "eligible"?  I have tried numerous times on three different browsers, with the same result.  It appears other people are also experiencing problems.  This is frustrating and unacceptable!  Why is this happening?

Just a tip for other seniors looking for a cheap cell phone service without a lot of bells and whistles. Consumer Cellular offers a plan that "looks" like it's a pay-as-you-go deal. That you pay monthly...no long term contracts...etc, etc.  One might assume if you stop using the service, ie, get hospitalized, become infirm, spend time in rehab, get admitted to a nursing home, pass away...the service is not being used month after month after month...they would just cancel the account. You might think it's a monthly service....paid monthly...not being used...end of account. Right? Wrong.  Just because you're not using the service doesn't mean they stop billing you. They do. Monthly. Even when the poor soul is not using the service. And they will continue to bill you until you cancel the service...by Phone. Or by Live Chat with their Customer Service. Because there is no way to cancel the service on line. There is no "Cancel Service" button. I spent over an hour trying

 I used my Barclay reward points to renew AARP membership.  They took the rewards points and never renewed my membership.  I got the code and did everything it said.  It never showed up as renewed.I did chat with AARP and the person asked for my mailing address.  I gave it.  I typed it in correct, I should know my own address.  She asked for it again.  I just gave it to her.  She says, Ma'am, can you type it in again.  I give up.  At this point, I've been a member for quite a few years.  I think both sites purposely do not work in order to make you call.  I'm not calling or renewing at this point.  I just lose my reward points.  Good day

I booked a hotel room through AARP's travel benefit powered by Expedia. It was at the Fairfield Inn in Crete, Nebraska.  The price they showed was $111 per night which would have been $555 plus taxes.  Instead I was charged 156 per night for a total of $887 with taxes.   When I asked about my so called AARP discount I was informed it was only on select hotels and mine wasn't one!!!  The Expedia employees were RUDE!  When I complained to AARP the AARP employee had a I-don't-care-so-shut-up-and-go-away attitude.  So I cancelled my membership.  I had renewed for four years so I asked to be refunded the two unused years.  However because my Bank had cancelled my old debit card and issued me a new one because they had detected it had been compromised after I renewed my membership. So I was told too bad you don't get your money back!  THANKS ALOT!   Yet another "Wolf in sheep's clothing" to rip-off the elderly while claiming they're

For days now, the Daily Crossword isn’t saving and showing monthly progress.  It also doesn’t display correctly, with the bottom portion of the crossword covered by the keyboard.  I have checked and am logged in.  I am using safari browser and have restarted my IPad.  This seems to be an issue on your end, as I see many others are having this issue.

  I do NOT recommend using AARP Travel Center powered by Expedia. I used AARP Travel Center powered by Expedia to book a flight, on American, and it was a very frustrating experience and I feel ripped off. I made the reservation and then received an email that the ticket could not be issued and I needed to rebook the flight. The airline would not help me, they referred me back to Expedia. Expedia said they could not help me, that they would send an email to the airline asking that they refund my money. Expedia estimated it would be 7-10 days to get my refund and suggested I book through them for a flight on another airline. What?!!!! Why would I give them money again after they already ripped me off. 

AARP,You talk about senior citizen scams; but you have one example of sales misrepresentation on your own pages. Boost Oxygen had a BOGO for AARP members at $17.99 + shipping. The sales individual never did ask for my AARP member number (big miss on my part). After further investigation, I realized that local big box stores and pharmacies had the product for $8.99 which is even lower than the AARP so called 2 fer 1 price all in.And, now they have my email and phone to sell or harass further.Your members are due an apology.Robert PetersonMember #301 650 xxx x

 AARP,You talk about senior citizen scams; but you have one example of sales misrepresentation on your own pages. Boost Oxygen had a BOGO for AARP members at $17.99 + shipping. The sales individual never did ask for my AARP member number (big miss on my part). After further investigation, I realized that local big box stores and pharmacies had the product for $8.99 which is even lower than the AARP so called 2 fer 1 price all in.And, now they have my email and phone to sell or harass further.Your members are due an apology.Robert PetersonMember #301 650 xxx x

  Can anyone tell me how to delete the ads and stuff in my inbox? It's just keeps growing and growing! Thanks.

I rented a car from Avis using an AARP discount and prepaid for the reservation. When I arrived at my destination, AVIS had NO cars available. After waiting an hour for a car, we gave up. We were told we had 24 hours from the time of our reservation to pick up a car. We paid Lyft $25 for a ride to hotel.The next morning, much less than 24 hours from our reservation time, we returned to the airport. Again, Avis had no cars. They told us it would be at least an hour before any were available. After waiting for a long time, I went over to the National counter, rented a car from them, and left. I then canceled my prepaid reservation. I received a notice that my $373 payment would not be refunded because I had not canceled it timely. I spent an inordinate time on the phone with customer service, and was finally told my payment would be refunded. I received an e-mail saying the refund to my credit card would be made within 3-5 working days. More time than that has passed and as of today

Is home helpers a legitimate place to get benefits?

Can anyone can help connect me with contacts for our AARP Driver Safety courses in West Tennessee, including the Memphis area and surrounding counties? Additionally, I would appreciate any guidance on where I can obtain a copy of AARP’s nonprofit bylaws, as I would like to review them as part of my interest in volunteering. A link for either would be great 🙂

I have entered my new email address on the Account Details page. The verification email arrived, however the verification link in it returns me to the Account Details page, but does not complete loading it.  All I get is the spinning circle.  I have tried the Bot's suggestions (clear cookies, etc) to no avail.  I have also tried a different browser; my default is Firefox, but I tried Edge, too. Any other suggestions?

Hello everyone,I’m an AARP member in Tennessee and I’m hoping someone here may be able to help or share their experience.I have been trying for some time to obtain a copy of AARP Tennessee’s bylaws or any Tennessee‑specific AARP governance document. I’ve made multiple requests directly to AARP Tennessee, but so far those attempts have not resulted in receiving a copy, nor a clear explanation of whether such bylaws exist or whether Tennessee operates solely under national AARP bylaws.I’ve also searched publicly available sources and have not been able to find any Tennessee‑specific AARP bylaws posted online.I’m not looking for anything sensitive — just the basic governing rules that explain how AARP Tennessee is structured, how decisions are made at the state level, and how members fit into that structure. For a membership organization that does important advocacy work, this seems like reasonable information for AARP members to understand.So I wanted to ask this community:Has anyone her

We have been with AARP for several years and decided a few years ago to switch auto insurance to Hartford because of their affiliation with AARP.  For no apparent reason Hartford raised our auto insurance premium 45% this time around.  Can AARP help us with this problem?

Since IRA's and required distributions affect seniors greatly, please outline correctly how to calculate non-spouse inherited single person IRA before 2020. Specifically how is the first factor calculated the first year after the death of a non-spouse who had already started taking out RMD's himself and do you use that very same table that was in effect prior to 2020, or do you have to also somehow use new single beneficiary tables as they occur. Everybody, including brokers are very confused on the minus one calculation in the first place, and how new tables are treated in the 2nd place.     I always assumed that the big financial institution handling my parent's IRA I inherited before 2020 was doing so in the correct way.  Now that I have to do distributions myself on my own IRA's I began to construct an Excel table that would give me hints of my future income year by year (and affect on taxes and my SS IRMA status--yeah, a shocker).  My own IRA RMDs turned o

Is there a way to download the AARP Magazine and AARP Bulletin for offline reading on a computer? I have downloaded them on my smartphone and someday I may actually find where they were downloaded to and what format they were downloaded in (PDF, etc.). If there is a way to download to a computer, is there a way to stop the paper delivery so there would be no need to recycle them? Thanks in advance for any assistance. 🙄

What type of gift are you giving to renew membership

HelloI seem to gave lost my card. Need a replacement sent. Member 3101683567 

Something has changed recently on the games pages.  Within the last 2 weeks. The bold red banner with AARP on the left is making it hard to see both the top and the bottom of a game screen. I play the games on my laptop, 15 inch screen.  I can slowly scroll up and have the banner move to the top of the screen.  But then I can't see the top line of the game.  As I slowly scroll down, the darn banner comes down again, as well.  It takes ages to get the game showing top and bottom.  Darn nuisance. Can anything be done about this banner line, please?!

I want to say something about an article in the latest issue. There’s no email address, no mailing address, no editorial contact information, no comment section…how do you give feedback?